CAREERS

HOPE Clinic has a work environment that promotes diversity, leadership, and compassion for the community. We are looking for highly skilled people with a passion of making a difference in their community to contribute to our vision. Successful candidates will be eligible for some or all of of the following benefits:

  • PPO Medical, Dental, and Vision insurance
  • Visa card to pay for carrier-approved medical expenses*
  • Life insurance and AD&D
  • 401K retirement plan
  • Discounted services/products with select vendors
  • Discounted gym membership through BCBS
  • Paid Time Off
  • Company holidays
  • Bereavement Leave
  • And more!

In the interest of equity, applications must be received by the closing date. Applications without a resume will not be considered. Applicants must identify at least 2 work-related references. Both references should be the candidate’s current or recent supervisors. Due to the high volume of applications, we are unable to notify unsuccessful applicants. If you have not been notified of the outcome of your application within four weeks of the closing date, please assume you have been unsuccessful on this occasion.

REQUEST FOR QUALIFICATIONS

The Clinics Pathway Project Management Consultant will provide overall project management to ensure that timelines are maintained. Project management responsibilities include: the coordination and completion of projects on time within budget and within scope; oversee project logistics; set deadlines; assign responsibilities; monitor and summarize progress of project.

The Clinics Pathway Project Management Consultant will work directly with HOPE Clinic and the organization’s consultants to ensure deliverables fall within the applicable scope and budget. S/He will coordinate with and between departments to ensure all aspects of each project are compatible and will hire new talent as needed to fulfill client needs.

Click below for more information:

Current Job Opportunities:

Behavioral Health Consultant

  HOPE Clinic – Main
  Full-Time
  Language: Bilingual English and Arabic/Burmese/Chinese/Spanish/Vietnamese/Other Preferred
  Job Summary:

Operates as a behavioral health consultant (BHC) on the medical team utilizing the Primary Care Behavioral Health (PCBH) model of care. Acting as a generalist, the BHC sees patients of all ages and with wide ranging medical, behavioral health and behaviorally influenced conditions. As a fully integrated member of the primary care team, the BHC provides episodic behavioral health services and interventions to a high volume of patients.

Behavioral Health Specialist

  HOPE Clinic – Main
  Full-Time
  Language: Bilingual English and Arabic/Burmese/Chinese/Spanish/Other
  Job Summary:

The Specialist will be responsible for providing clinical services to a wide range of individuals and families including but not limited to foster children, their biological families, foster families and/or adoptive families as well as other children, adolescents, adults and families covered by other insurance plans/payers as assigned.

Call Center Agent

  HOPE Clinic – Main
  Full-Time
  Language: Bilingual English and Arabic/Mandarin/Spanish/Vietnamese
  Job Summary:

Under general supervision, the Call Center Agent will be responsible for professionally responding to telephone inquiries from callers and ensuring patient satisfaction by providing quality service, identifying patient needs and assisting them with issues/concerns related to health care issues.

Clinical Nurse

  HOPE Clinic – Main
  Full-Time
  Language: Bilingual English and Arabic/Burmese/Chinese/Spanish/Vietnamese/Other
  Job Summary:

The Clinical Nurse will work within our clinical service functions. Provide ongoing support to our clinical operations during the COVID-19 pandemic including the operations for covid vaccine and testing. Under broad supervision, provides professional nursing care in accordance with nurse protocols, policies and/or procedures. Serve as nurse to oversee infection control, patient process and flow, and point of dispensing operations for COVID-19 related responses. Assists with the Vaccine for Children (VFC) program oversight. This position will also be responsible for assisting with quality assurance work within the clinical departments at the HOPE.

Community Health Advocate – CONTRACTOR

  HOPE Clinic – Main
  Contract
  Language: Bilingual Preferred
  Job Summary:

The purpose of this Community Health Advocate (CHA) position is to educate hard-to-reach community and enhance local partnerships to increase access to vaccines in the Greater Houston area, especially the Asian, Asian American, Native Hawaiian, and Pacific Islander (A/AA and NH/PI) communities as well as other underserved communities. The CHA will work with the CHA Lead to disseminate culturally and linguistically tailored COVID-19/Influenza vaccine and outreach education resources. Training will be provided on Covid/flu vaccine efficacy and how to overcome hesitancy, and standardized data collection. Contractors will take part in virtual program meetings and training events provided by AAPCHO or the VEAP program and participate in virtual exchanges of best practices to address vaccine hesitancy and overcoming barriers to access.

Community Health Worker – CONTRACTOR

  HOPE Clinic – Main
  Contract
  Language: Bilingual Preferred
  Job Summary:

The purpose of this Community Health Worker (CHW) position is to educate hard-to-reach community and enhance local partnerships to increase access to vaccines in the Greater Houston area, especially the Asian, Asian American, Native Hawaiian, and Pacific Islander (A/AA and NH/PI) communities as well as other underserved communities. The CHA will work with the CHA Lead to disseminate culturally and linguistically tailored COVID-19/Influenza vaccine and outreach education resources. Training will be provided on Covid/flu vaccine efficacy and how to overcome hesitancy, and standardized data collection. Contractors will take part in virtual program meetings and training events provided by AAPCHO or the VEAP program and participate in virtual exchanges of best practices to address vaccine hesitancy and overcoming barriers to access.

COVID Vaccine Medical Assistant

  HOPE Clinic – Main
  Full-Time
  Language: Bilingual English and Arabic/Burmese/Chinese/Spanish/Vietnamese/Other
  Job Summary:

COVID Vaccine Medical Assistant performs various office and clinical duties to keep our healthcare practice running efficiently. He/She will work directly with healthcare practice staff to collect test samples, maintain patient records, explain common medical procedures to patients and assist in basic examinations under the direction of the licensed healthcare provider. He/She works as an integral part of the clinical teams across all medical specialties that HOPE Clinic offers to our patients.

Data Analyst

  HOPE Clinic – Main
  Full-Time
  Language: Bilingual Preferred
  Job Summary:

Working with the Chief Operating Officer and Grants and Programs Director, analyzes data from the EHR/practice management system to identify gaps in service and opportunities to improve. Develop presentations for management and the board to understand clinic performance.

Eligibility Support Specialist

  HOPE Clinic – Main
  Full-Time
  Language: Bilingual English and Spanish Preferred
  Job Summary:

Under general supervision, the Eligibility Support Specialist will verify patient eligibility and assist in health program applications to the patients of Asian American Health Coalition of the Greater Houston Area (AAHC) DBA HOPE Clinic. Maintains all patient information and documents while providing high quality customer care services to patients.

Family Physician & Core Faculty Member of the Family Residency Program

  HOPE Clinic – Main
  Full-Time
  Language: Bilingual English and Arabic/Burmese/Chinese/Spanish/Other
  Job Summary:

Examine and treat patients with a wide range of conditions and refer those with serious ailments to a specialist or appropriate facility. Typical job duties include taking patient histories, performing or requesting diagnostic tests, making diagnoses, prescribing treatment, administering vaccinations and performing follow-up examinations, as well as educating patients in disease prevention and health maintenance. Additional duties include preparing medical records, clinical reports and correspondences. Commit to train future family physicians to deliver quality health services to patients of diverse cultural, ethnic and economic backgrounds. You will teach the residents to treat all patients with dignity regardless of the patient’s background.

Finance Office Administrative Assistant

  HOPE Clinic – Main
  Part-Time or Full-Time
  Language: Bilingual Preferred
  Job Summary:

The Finance Office Administrative Assistant will perform administrative tasks to support the Finance department, including but not limited to, the CFO, Accounting, Billing, Procurement, Credentialing and Human Resources departments’ staffs.

Medical Assistant

HOPE Clinic – Aldine |HOPE Clinic – Alief | HOPE Clinic – Main | HOPE Clinic – West
  Full-Time
  Language: Bilingual English and Arabic/Burmese/Chinese/Spanish/Vietnamese
  Job Summary:

Medical Assistant performs various office and clinical duties to keep our healthcare practice running efficiently. He/She will work directly with healthcare practice staff to collect test samples, maintain patient records, explain common medical procedures to patients and assist in basic examinations under the direction of the licensed healthcare provider. He/She works as an integral part of the clinical teams across all medical specialties that HOPE Clinic offers to our patients.

Medical Billing and Collections Specialist

HOPE Clinic – Main
  Full-Time
  Language: Bilingual Preferred
  Job Summary:

The medical billing and collection specialist is responsible for ensuring accurate billing, timely submission of electronic and/or paper claims, monitoring claim status, researching rejections and denials, documenting related account activities, posting adjustments and collections of Medicare, Medicaid, Medicaid Managed Care, and commercial insurance payers. The medical billing and collection specialist must possess critical thinking skills and understanding of Medicare, Medicaid eligibility requirements as well as commercial insurance payer payment methods to correctly record contractual adjustments base on payer contracts or government regulations. In addition, the medical billing and collection specialist must demonstrate proficiency with billing system to ensure all functionality is utilized for the utmost efficient processing of claims.

Optometric Technician

  HOPE Clinic – Main
  Full-Time
  Language: Bilingual English and Arabic/Burmese/Chinese/Spanish/Vietnamese/Other
  Job Summary:

Optometric Technician will need to work in a fast-paced academic medical optometric setting located within a Federally Qualified Health Center and wants the opportunity for further growth in eye care. He/she will perform a wide variety of front desk tasks such as registering new patients, scheduling appointments, handling insurance forms, accepting payments, screening telephone calls, and verifying insurance for patients. The optometric technician would also be responsible for direct patient care in the clinical and optical setting and be comfortable assisting patients of all ages including infants and geriatric patients of various non-English ethnic backgrounds. We are open to training the right candidate if he/she shows eagerness and flexibility to learn new skills and possesses strong customer service experience.

Patient Support Specialist

  HOPE Clinic – Main
  Full-Time
  Language: Bilingual English and Arabic/Burmese/Chinese/Spanish/Vietnamese/Other
  Job Summary:

Facilitate patient flow by notifying the appropriate staff of the patient’s arrival. Register new patients and update existing patient demographics by collecting patient detailed patient information including personal and financial information. Provide support to medical records department managing patient records in compliance with HOPE Clinic guidelines.

Pediatrician

HOPE Clinic – Aldine
  Full-Time
  Language: Bilingual English and Arabic/Burmese/Chinese/Spanish/Vietnamese
  Job Summary:

Physicians who diagnose, treat, and help prevent children’s diseases and injuries. Examine children regularly to assess their growth and development. Treat children who have minor illnesses, acute and chronic health problems, and growth and development concerns.

Clinical Rotations

Effective August 2021 until further notice: Thank you for your interest in completing your clinical rotations with HOPE Clinic. At this time, we are not accepting clinical rotation applications. Please check our website for updates regarding the program.

Clinical Rotations’ Description: AAHC proudly opens our doors to host clinical rotations at HOPE Clinic in a variety of disciplines including family medicine, pediatrics, and OB/GYN. Please note that due to a high volume of applicants, only those who are matched with a preceptor will be contacted.

HOPE Clinic is an equal opportunity employer, dedicated to a policy of non-discrimination in employment on any basis including but not limited to disability, race, creed, color, age, sex, religion, political or other opinion, national or social origin, etc.

FTCA

As a Federally Qualified Health Center (FQHC), HOPE receives HHS funding and Federal Public Health Service (PHS) deemed status with respect to certain health or health-related claims, including medical malpractice claims, for itself and its covered individuals.

HOPE Clinic is a Health Center Program grantee under 42 U.S.C. 254b, and a deemed Public Health Service employee under 42 U.S.C. 233(g)-(n).

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