HOPE Clinic has a work environment that promotes diversity, leadership, and compassion for the community. We are looking for highly skilled people with a passion of making a difference in their community to contribute to our vision. Our current career opportunities are listed below.
In the interest of equity, applications must be received by the closing date. Applications without a resume will not be considered. Applicants must identify at least 2 work-related references. Both references should be the candidate’s current or recent supervisors.
Due to the high volume of applications, we are unable to notify unsuccessful applicants. If you have not been notified of the outcome of your application within four weeks of the closing date, please assume you have been unsuccessful on this occasion.
Current Job Opportunities:
ACA Enrollment Outreach Specialist
Languages: Bilingual English and Cantonese/Mandarin/Vietnamese/Other
Provide outreach, health education, navigation, and eligibility assistance to patients of Asian American Health Coalition of the Greater Houston Area (AAHC) dba HOPE Clinic. Perform Affordable Care Act enrollment activities as well as health awareness initiatives. Responsible for coordination screenings for Marketplace Insurance in-house as well as in the community.
Accounts Payable Specialist
Languages: Bilingual preferred
The Accounts Payable Specialist’s role is to to complete payments, control expenses by receiving, processing, verifying, and reconciling invoices, and to provide accounting support to the finance department at HOPE Clinic.
Languages: Bilingual English and Burmese
Responsible for listening to, understanding, and translating and/or interpreting spoken or written statements from one language to another. Reproduce statements accurately in another language for unique listening or reading audience.
Languages: Bilingual English and Arabic
Working with medical and clinical providers, the Care Coordinator will provide patient referral, navigation, and eligibility assistance to patients of Asian American Health Coalition (AAHC) DBA HOPE Clinic. Responsible for coordination of navigation activities based on a given assignment of providers or services types, and will work hand-in-hand with peer case coordinators and clinic staff to provide quality patient navigation.
Languages: Bilingual English and Arabic/Burmese/Chinese/Spanish/Other
This position will serve to assist the family practice providers at HOPE Main with daily operations and processing of administrative tasks. This position will also be responsible for supervising the Team Leads and day to day operations for the clinical departments at the HOPE Main Campus and coordinating training consistency for the Medical Assistant Team Leads at other locations.
Dental Patient Support Specialist
Languages: Bilingual English and Spanish/Vietnamese
Dental Patient Support Specialist is a patient service-oriented position that demands cheerful, friendly and polite demeanor at all times. This position serves as an ambassador of HOPE Clinic and will facilitate patient flow, register new patients, update and collect patient demographics; assist with insurance verification and with enrolling qualify patients to HOPE Clinic’s sliding scale program. He/she will also provide support to record keeping and tracking of patient information through our electronic health record systems in compliance with HOPE Clinic& FQHC guidelines.
Eligibility Support Specialist
Languages: Bilingual English and Arabic/Burmese/Chinese/Spanish/Vietnamese
Under general supervision, the Eligibility Support Specialist will verify patient eligibility and assist in health program applications to the patients of Asian American Health Coalition of the Greater Houston Area (AAHC) DBA HOPE Clinic. Maintains all patient information and documents while providing high quality customer care services to patients.
Perform insurance verification. Responsibilities include but not limited to heavy phone contact with managed care companies, communicate with insurance companies authorization department regarding any CPT code discrepancies (as assigned), and contact patient prior to appointment if there are any insurance/authorization issues.
IT Support Technician
The IT Support Technician’s primary responsibility is to support daily technical operations at HOPE Clinic. This position will be responsible for supporting network databases and systems, updating system hardware and software, troubleshooting for system errors, and assisting team members in supporting all data security and optimization.
Languages: Bilingual English and Spanish/Vietnamese/Arabic/Burmese
Medical Assistant performs various office and clinical duties to keep our healthcare practice running efficiently. He/She will work directly with healthcare practice staff to collect test samples, maintain patient records, explain common medical procedures to patients and assist in basic examinations under the direction of the licensed healthcare provider. He/She works as an integral part of the clinical teams across all medical specialties that HOPE Clinic offers to our patients.
Medical Records Specialist
Languages: Bilingual English and Arabic/Burmese/Chinese/English/Spanish/Other
Appropriately and accurately verify and process requests for patient care, quality review, and audits in a timely manner. Accurately scan and index medical records to the appropriate patient chart. Release information to patients, healthcare facilities and other entities according to clinic policies and all laws and regulations in accordance to HIPAA.
Privileging & Provider Enrollment Coordinator
Languages: Bilingual English and Arabic/Burmese/Chinese/Spanish/Other
Efficiently and accurately coordinate, collect, review, compile and validate privileging information for HOPE Clinic’s full-time, part-time and contract providers, including mid-level providers. Privileging information will be obtained from multiple state, federal and/or accreditation sources in accordance federal and state requirements, standards, policies and procedures for Federally Qualified Health Center. In addition, this position will conduct all aspects of third party credentialing for providers and facilities in accordance to FQHC and third party insurance standards.
Procurement & Facilities Coordinator
Languages: Bilingual English and Spanish
The Procurement and Facilities Coordinator will be responsible for purchasing supplies including but not limited to medical, dental, optical, pharmaceutical, office and facility supplies, inventory management, facilities maintenance. He/she will be responsible for quote acquirements, vendor and contract management based on procurement policies and procedures in accordance to HRSA, grantors and federal, state, local, and tribal regulations. In addition, the responsibility also includes build-out projects management as assigned.
Volunteering for the Asian American Health Coalition (AAHC) dba HOPE Clinic is a unique experience due to the fact that AAHC works alongside a community health center. Opportunities exist to interact with patients, doctors, and community leaders.
Duties as a Volunteer:
- Your duties as a volunteer will vary based upon factors such as experience and certification.
- Examples of such duties include:
- Helping patients with forms and applications
- Contacting patients about appointments
- Administrative duties
- Attending health fairs
- Community projects
- Advocacy and development of projects
- Civic Engagement
Minimum Requirements/Education: No experience necessary, however high school graduation is required. Please list your education and specific skills or certifications on the application.
Clinical Rotations’ Description: AAHC proudly opens our doors to host clinical rotations at HOPE Clinic in a variety of disciplines including family medicine, pediatrics, and OB/GYN. Please note that due to a high volume of applicants, only those who are matched with a preceptor will be contacted.
Please email your application and resume to firstname.lastname@example.org.
HOPE Clinic is an equal opportunity employer, dedicated to a policy of non-discrimination in employment on any basis including race, creed, color, age, sex, religion or national origin.